Terms & Conditions
Last updated: September 2026
1. Acceptance of Terms
By accessing or using Uttam Medical Agency, you agree to these Terms & Conditions. If you do not agree, please do not use the platform.
2. Business Use
This platform is intended for pharmacies, clinics and healthcare businesses purchasing products for resale or professional use. You confirm that you hold any licences required to purchase and stock the products you order.
3. Accounts
You are responsible for keeping your account credentials confidential and for all activity under your account. Provide accurate business and delivery information when registering and ordering.
4. Products and Pricing
Product information, images and pricing are provided for identification and purchasing purposes. MRP and wholesale prices may change without notice; the price confirmed at checkout applies to your order. Slab pricing is applied automatically based on quantity.
5. Prescription Products
Prescription medicines are supplied only against a valid prescription as required by applicable law. We may cancel or hold orders where required documentation is not provided.
6. Orders and Fulfilment
An order is accepted when we confirm it. We may cancel orders due to stock availability, licensing or regulatory reasons, with any payment refunded. Risk of loss passes to you on delivery.
7. No Medical Advice
Content on this platform is not medical advice. Always consult a qualified healthcare professional before using any medicine or healthcare product.
8. Limitation of Liability
To the maximum extent permitted by law, our liability for any claim relating to an order is limited to the amount paid for that order. We are not liable for indirect or consequential losses.
9. Changes to These Terms
We may update these terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
