Privacy Policy

We collect information you provide when creating an account and placing orders, including your name, email address, phone number, business details and delivery addresses. We also collect order history and basic usage information to operate and improve the platform.

We use your information to:

• Process and deliver your orders
• Manage your account and saved addresses
• Send order confirmations, status updates and support responses
• Comply with legal and regulatory requirements, including prescription verification
• Improve our catalogue, pricing and services

We do not sell your personal information. We share information only with service providers needed to operate the platform (such as delivery and payment partners) and where required by law.

We use industry-standard technical and organisational measures to protect your data, including encrypted connections and access controls. Access to personal data is limited to authorised personnel.

You may view and update your account details and addresses at any time from your account page. You may also request deletion of your account and associated personal data by contacting us, subject to records we must retain by law.

Order and transaction records are retained as required under applicable tax and drug regulations. Other personal data is retained only as long as needed for the purposes described above.

For privacy questions or requests, please contact us through the Contact page.